
1. TELEWORKING IS NO LONGER UNTOUCHABLE
Telework has weakened supervision, diluted accountability and, in many organizations, provided convenient coverage for underperforming employees. Employers are right to want a return to the office, but not at any price. When telework has become an implied condition of employment, an abrupt recall may constitute dismissal within the meaning of Quebec law. Reasonable notice remains essential.
Even better: clear employment contracts, which expressly mark out the limits of teleworking or hybrid mode. Otherwise, the return to the office is likely to produce more litigation than productivity.
2. THE CONUNDRUM OF ARTIFICIAL INTELLIGENCE IN THE WORKPLACE
AI is now part of the landscape. It improves efficiency and reduces costs. But employers who delegate decision-making to algorithms expose themselves to serious risks. AI is based on qualitative and quantitative data. However, these data are not immune to bias. Biased data leads to biased results, often discriminatory within the meaning of the Quebec Charter. And when that happens, the courts will hold the employer liable, not the technological tool.
AI must remain an aid tool, never a decision-maker. Hiring, discipline and firing decisions must be validated by humans. And AI should never , under any circumstances, be used as a source of legal advice.
